Detail-oriented brands will check the details

I'm staying at a golf resort in Orlando, one of those frighteningly new places that seem to have risen, fully stocked with fresh towels and $25 breakfasts, out of the Florida swamp.

Everything is neat and clean and bright and climate-controlled; on a stroll through the grounds early this morning, I didn't encounter a single fellow-guest, but I did see a dozen different people whose job seemed to be preventing the grass from becoming disorderly.

So you can imagine my complete and utter delight at discovering this offering on the dessert wine list:



Copyeditor General's ruling: If your brand is centered around "superior service" and "four-diamond luxury accommodations," it's a good bet that your clientele knows its way around a wine list—or at least around an atlas. Typos like this make me wonder where else you're cutting corners.